Senior National Account Manager
Job description
Working as part of the UK SOF, SOF Europe team and working closely with Head of Sales, these would be some of your main responsibilities:
- Responsible for the sales & management of a selection of retail customer accounts under guidance from the Retails Sales Director.
- As a NAM, your main responsibility will be on convenience accounts including: Asda, Waitrose, Ocado, Booths, Nisa, Costcutter, Dhamecha, Fillshill and new business.
- Full account management & P&L responsibilities.
- Visit all allocated customer contacts to foster strong working relationships.
- Generate & retain multiple relationships across the account network, from head office right through to regional where appropriate to help facilitate the success of the accounts.
- Compose and deliver customer account plans with goals and priorities reflecting wider Biscoff UK branded Sales & Marketing strategy.
- Detailed planning & preparations for the customer meetings with effective follow-up.
- Effective presenting / negotiating at customer meetings when appropriate.
- Co-ordination, monitoring and review sales & promotional activity where appropriate.
- Effective forecasting and planning input, relating to customer portfolio.
- Manage customer spend in line with budgets.
- Complete sales support administration tasks, sales report promotional reports etc (using customer epos and internal SAP).
- Effective maintenance of customer administrative systems, pricing & links with customer service.
Profile
Alongside living our TOP values of Team Spirit, Open Dialogue, and Passion, the most important things we’re looking for from you are:
Experience:
- Min 2 years practical experience in an FMCG retail sales environment at NAM level looking for a change in role & step up.
Education (degree):
- requires degree or equivalent.
Competence profile:
- Comply with required competencies linked to Lotus Bakeries’ Leadership Competence model →
- Lotus Bakeries “TOP” values
Specific knowledge:
- Sales & Negotiations above basic level (training available if required – Sentinel & GAP).
- Knowledge of the UK Retail industry & customer base within it.
- Windows office.
- Strong Excel operator.
- SAP
Language: English
Personal competences:
- Team player
- Determinded
- Tenacious
- Reliable
- Positive
- Strong commercial operator
This role will be expected to travel to customer meetings at head offices throughout the UK. The role is based in Wilmslow, Cheshire.
Offer
Competitve and DOE
Do you want to be part of a terrific team with the ambition to create small moments of happiness every day? Meet our people, discover their unique skills and get excited to join them in a great work environment.
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