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ICT Service Delivery Engineer

België
Lembeke - Headquarters
Are you ready to work in an international environment where your expertise as an ICT Service Delivery Engineer makes a tangible impact? Join us to take ownership of complex technical challenges and play a key role in delivering IT support on a global scale.
Solliciteer voor deze job
HR team in our HQ, Belgium

Functiebeschrijving

Our support desk is the prime contact point for approximately 1.700 users over 4 continents. Our aim is to help our users as fast as possible through remote support, with occasional onsite visits.

The support desk manages alle ICT non-applicative incidents and changes. This covers first & second line support and managing third line external partners. Furthermore all changes to the workplace are also executed here.

As ICT Service Delivery Engineer:

  • You provide first and second line support to end-users, including dedicated support for hardware and software issues at our headquarters
  • You are responsible for workplace management with a focus on providing and deploying hardware
  • You coordinate technical support for production hardware globally, especially for (label) printing and scanning systems for the different sites.
  • You manage and implement complex changes to systems, including working with Intune
  • You participate in projects related to workplace management and production hardware optimization.

Profiel

Do you recognize yourself in this profile? Then we look forward to meeting you!

  • You have an academic background in IT and at least 5 years of experience in IT Infrastructure.
  • You have strong knowledge of Intune for device management and are familiar with Cloud connectivity solutions.
  • You find it easy to absorb and transfer knowledge and have a natural drive to continuously improve processes and ways of working.
  • Fluency in Dutch & English. French would be an added bonus.
Employee working in the finance team

"Elke dag zijn er nieuwe en boeiende uitdagingen die me motiveren om mijn kennis en vaardigheden voortdurend bij te werken. Wanneer je naar huis gaat na het werk en nog steeds hongerig bent naar meer, dat is een fijn gevoel.”

Testimonial - Lowiese De Rammelaere

Lowiese De Rammelaere

Group Reporting Manager

Aanbod

  • You will be a part of an ambitious and driven team with a mix of talents.
  • Tons of on-the-job learning and insights in the world of ICT.
  • A company culture where passion, team spirit and open dialogue are the main drivers.
  • An attractive salary package with extralegal benefits
  • And off course freshly baked cookies every day!
Solliciteer voor deze job
… Of leer het team kennen

Wil je deel uitmaken van een fantastisch team? Wil je elke dag opnieuw geluksmomentjes creëren? Maak dan kennis met onze teams, ontdek hun unieke vaardigheden en de geweldige werkomgeving. Je krijgt al meteen zin om aan de slag te gaan, hè?

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