Customer Service Officer
La poste en détail
- You stand guarantee for a flawless and correct daily follow-up of the total order flow of a specific set of distributors.
- You’ll be responsible for supporting your dedicated set of clients by not only providing administrative support, but also by pro-actively collaborating with internal departments to ‘get the job done’.
- You’ll be involved in our export administration, where orders, invoices, logistic planning, certificates, client files and complaints form a regular part of your agenda.
- Our sales & marketing team will also count on you for communication with distributors on specific topics such as packaging, price confirmations, S&OP,…
You’ll be in contact with many internal stakeholders; planning, expedition, warehousing,…; to ensure an on-time delivery of the orders
Profil
We are looking for an enthusiastic new colleague who has the following assets:
- A Higher vocational education degree
- Your previous experience in a similar role (3-5 years) convinces us of your hands-on attitude, your knowledge of export systems and documents and your solution-oriented multi-tasking talents.
- Given that your client contacts will span the globe, you are fluent in English and possess a strong intercultural flexibility.
- Understanding of ERP (SAP) and MS tools is a must
- A personality which is in line with our TOP values – Team work, Open dialogue and Passion
Offre
- You will be a part of an ambitious and driven team with a mix of cultures and talents
- Tons of on-the-job learning and insights in the world of international distributors
- A company culture where passion, team spirit and open dialogue are the main drivers
- You will received a competitive salary, in line with your experience
- And off course, you can enjoy delicious branded snacks every day!
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